service design @ RI.SE / HEALTH INTEGRATOR / health and care / public and private
Health Integrator: free lifestyle enhancement service
A digital product & service platform to support people at risk of chronic diseases (diabetes type 2 etc.) by providing personal, digital and financial support for activities, nutrition and mental wellbeing.

Video source: Anton Drachuk production, Health Integrator, RI.SE
Project background

Phase 1: Research, use journeys, concept

Q1-2 2017

Role: not yet with RI.SE

Research institutes of Sweden (RI.SE) formed a start-up and carried out a Discovery research and academic review of medical, qualitative and financial cases for a digital service that could help improve health.

After the Discovery, RI.SE approached me to design a preventive healthcare business model, service, and investment pitch media.
Alpha - Service blueprint, logic flows, personas, competitor research, business design, investment pitch

Phase 2: Alpha concept design

Q3 2017

Role: Service design lead, business designer and art director

- Co-designed preventive healthcare business model with social impact bonds and incentives
- Lead a team of business designers (3 people with backgrounds in design, business, and law)
- Co-created communication, service, UX and strategy assets
- Facilitated handover to the internal team of existing and new members

Outcomes:
- The communication attracted local and global investors in addition to existing ones and several academic partners.
- The organisation uses the delivered assets and creates new content based on them.
- The service is live.
The service and business laid foundations, but we need something to capture investors' imagination. A video co-created with the whole team, and produced and directed by me, helped secure the €50K grant from EIT as angel investment in pre-seed 2nd round funding (as per investors' feedback, they appreciated the clarity and the human touch that the video brought to life).
Service blueprint (click for high resolution)

P.S.: the name changed from 'Health Movement' to 'Health Integrator'.
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